Privacy Policy
Last updated: 8 October 2026
AutoBiz AI ("we") is a subscription web app that helps small businesses in Bangladesh keep track of customer enquiries ("leads"), follow-ups, proposals and payments. This policy explains what data we handle and why.
1. Data we collect
- Your account: your mobile number (Robi/Airtel) and your subscription status, received from BDApps for billing.
- Your business records: leads, notes, prices, proposals and payments you enter.
- Customer messages from connected channels: if you connect a Facebook Page or a WhatsApp Business number, we receive messages that customers send to it (sender ID, name as provided by Meta, message text, time). Photos and files are not downloaded; only a label such as "[photo]" is stored.
- Notification settings: the push subscription of devices where you turned on notifications.
2. How we use it
- To create and update leads, score how interested a customer is, remind you to follow up and show weekly summaries.
- To send replies you write (or an auto-reply you turned on) back to your customers through Messenger or WhatsApp, only within the 24-hour window Meta allows.
- To draft replies with AI. Before any text is sent to our AI provider, phone numbers are masked. AI output is only a suggestion for you.
We do not sell data, show ads, or use your customers' data for anything other than serving your account.
3. Sharing
- BDApps / your mobile operator for subscription and billing.
- Meta Platforms (Facebook, WhatsApp) to receive and send messages for channels you connected.
- Our AI provider (Anthropic or a compatible service) to draft text, with phone numbers masked.
4. Security and storage
Customer phone numbers and all Facebook/WhatsApp access tokens are stored encrypted. Tokens are never shown in the app or written to logs. Data is stored on our server and sent only over HTTPS.
5. Your choices
- Export: Settings → Export your data (Excel CSV or full JSON).
- Delete: Settings → Delete all data removes every lead, message, payment, proposal and channel connection. Deleting a single lead is available on its page.
- Disconnect a channel: Settings → Connected channels → Disconnect. New messages stop immediately.
- Unsubscribe from the dashboard or your operator's BDApps menu at any time.
6. Facebook data deletion
To remove the data we received through Facebook Login, either disconnect the Page in Settings, or remove "AutoBiz AI" in Facebook → Settings & privacy → Settings → Apps and websites and choose to send a deletion request. We then delete your Page connections and access tokens and give you a confirmation code. You can also email us and we will delete everything within 7 days.
7. Contact
Email: support@example.com
সংক্ষেপে (বাংলা)
আপনার আর আপনার কাস্টমারের তথ্য শুধু আপনার ব্যবসার কাজে ব্যবহার হয়: লিড বানানো, Follow-up মনে করিয়ে দেওয়া, উত্তর লিখে দেওয়া। কাস্টমারের ফোন নম্বর আর Facebook/WhatsApp-এর token এনক্রিপ্ট করে রাখা হয়। AI-তে পাঠানোর আগে ফোন নম্বর লুকিয়ে ফেলা হয়। আমরা কারো কাছে তথ্য বিক্রি করি না। Settings থেকে যেকোনো সময় সব ডেটা ডাউনলোড করতে বা মুছে ফেলতে পারবেন।